Customer Survey

Please answer all questions

1. Why did you decide on JBS Heating & Air to service your home?

  • Reputation
  • Warranty
  • Product Features
  • NATE Certified Technicians
  • Recommendation
  • Price
  • Brand
  • Other

2. Was your service done in a neat professional manner?

  • Yes
  • No

3. Are there additional projects you have planned in the future? (You may click more than one)

  • Indoor Air Quality Products
  • Germicidal UV Lights
  • Electric Static Filters
  • Thermostat Upgrades
  • Air Purifier
  • Attic Fans
  • Whole House Fans
  • Air Conditioning System
  • Furnace
  • Duct Cleaning
  • Preventative Maintenance
  • Other

4. How likely are you to recommend our company to a friend or colleague?

  1 2 3 4 5  
Very Unlikely Very Likely

5. How was our responsiveness to your initial call and requests?

  1 2 3 4 5  
Very Poor Very Good

6. How was our ability to understand your needs and answer your questions?

  1 2 3 4 5  
Very Poor Very Good

7. How was our Value?

  1 2 3 4 5  
Very Poor Very Good

8. How was our Customer Service?

  1 2 3 4 5  
Very Poor Very Good

9. May we use your name as one of our satisfied customer?

  • Yes
  • No

10. Additional comments:

* Name:     * Email:     * Phone Number:

* Required Fields